FAQS
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The EU and UK.
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The mood board you create is for inspiration, it helps me understand the style you are looking for and makes sure we are on the same page.
Unfortunately I cannot guarantee that I will be able to source the exact items on your board, so it's best to focus on the overall style rather than specific items. -
Please allow three weeks from when you order to when your box should arrive.
I pride myself on finding the perfect pieces for you, so if it's taking a little longer to source them, I'll let you know. -
Yes! I can shop for any size.
As part of the questionnaire I ask for your exact measurements and use these while I shop. I know that sizing labels are arbitrary and second hand garments can be stretched from wear or shrunk from incorrect washing etc. so I measure garments before sending them to you to make sure they'll fit. -
I care deeply about shopping second-hand in an ethical way. You can read more about how I do that here.
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Due to the personalised nature of the bundles I do not accept returns or provide refunds.
I do everything I can to make sure your items fit and ask you to pay attention to the care labels when washing the clothes before wear as this can affect how they fit.